Frequently Asked Questions/Issues:

Q. I filled out the signup form, but never received my access information.
Q. I can't login - it says my username or password is incorrect?
Q. I filled out the "Lost Password" section, but never got the email.
Q. I can't find the right web page to go to to hear the shows.
Q. Can I listen to a show after its original broadcast?
Q. Can I record a show?
Q. When I click on the listen link nothing seems to  happen?
Q. The player-window comes up but I don't hear anything?
Q. It says I need a plugin?
Q. How many different computers can I access this directory with?
Q. Does the Directory work on an Apple computer?
Q. Does the Talk Radio Directory work on a cell phone?



 
Question:  I filled out the signup form, but I never received my access information (username and password).
Answer:  
-Please check your email spam/junk folders
-If you still cannot locate the information, you may sumbit your email (email you used when signing up) into our "Lost Password" form and it will automatically email you the username and password.  Click Here to use this option.
 
-If you provided an incorrect email address (or mis-typed it) when you registered for the account, you will need to re-register.  Please go back to the original signup form and re-register with a valid email address.  Again be sure to check your email spam/junk folders if you still do not see your confirmation email.

Question: I can't login - it says my username or password is incorrect?
Answer: 
-Please double check your username and password in the Access Information email that was sent to you.  
-If  it is still not working you can enter you email address in the "Lost Password" form section and it will be emailed to you automatically. Please be sure to check your spam/junk folders again if you do not see the email in your inbox.

Question: I filled out the "Lost Password" section, but never got the email sent to me with my username and password.
Answer: 
-Please be sure to check your spam/junk folders if you do not see the email in your inbox.   

Question:  I can't find the right web page to go to hear the shows at The Ultimate Internet Talk Radio Directory - where is it?
Answer: The Ultimate Internet Talk Radio Directory is located here:  www.talkradioinsiders.com/ultimate/ultimate.html

Question:  Can I listen to a show after its original broadcast?
Answer:  The Ultimate Internet Talk Radio Directory currently only provides links to the original broadcasts of talk radio shows.

Question:  Can I record a show?
Answer:  There is software to record streaming radio shows, but this is not supported directly by TalkRadioInsiders.com. You may wish to visit www.download.com to research and try such software.

Question:  When I click on the listen link nothing seems to happen?
Answer:  Please be sure to turn-off any pop-up-blocker you have running and try again.

Question: The player-window comes up on my screen but I don't hear anything? 
Answer:
-Make sure you have your computer/speaker volume turned on. 
-Wait  a few minutes - some radio stations are silent during commercial breaks.
-If the problem persists - Download and install the latest version of Windows Media Player and Flash Player.  Once you have installed both players close the Talk Radio Directory.  Now go back into the Talk Radio Directory and try again.
-If you are still experiencing problems, we recommend you download and install the latest version of one of the following browsers.  Either Microsoft Internet Explorer or Mozilla Firefox .

Question:  It says I need a plugin?
Answer: 
-Install the plugin
-If it is still not working... Download and install the latest version of Windows Media Player and Flash Player. Once you have installed both players close the Talk Radio Directory.  Now re-open the Talk Radio Directory and try again.

Question: How many different computers can I access this directory with?
Answer:  As many as you like.  All you need is your login and password, and you can access this directory with any computer that has internet access.

Question: Does the Directory work on an Apple computer? 
Answer:  Yes. Some users do experience issues when using a Mac, but the radio streams still work...  
-First try using a different browser (Firefox, Google Chrome).
-If problems persist - you should download and install the latest version of Windows Media Player components and Flash PlayerOnce you have installed both players close the Talk Radio Directory.  Now re-open the Talk Radio Directory and try again.

Question: Does the Talk Radio Directory work on a cell phone?
Answer:  No. The Talk Radio Directory is not meant for use on a cell phone.

                                       
Watch the HELP VIDEO

Watch the video below for answers to most questions about using The Ultimate Internet Talk Radio Directory                                                                                                        (video opens in new window)


Recommended Resources

These resources may be helpful in optimizing your experience in using The Ultimate Internet Talk Radio Directory

The ULTIMATE INTERNET TALK RADIO DIRECTORY PAGE
Download Windows Media Player
Download Flash Player
Download Microsoft Internet Explorer (for Windows)
Download Mozilla Fireforx Browser (for Windows)
Download Mozilla Fireforx Browser (for Mac)
Download Google Chrome Browser (for Mac)
Place to Find Recording Software - www.download.com


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